Shipping & Returns
All orders are usually processed and shipped within 1-2 business days. In many cases, your items will even ship the same day! We are also upfront about our shipping costs. Because we use a cost based shipping rate, you will never be surprised at checkout with an unexpected shipping amount.
We are shipping within Canada only. All items are shipped by UPS, Canada Post, Purolator, Amazon or other local courier.
Due to health and safety reasons, standard shipping is 5-15 business days. Please allow extra delivery time for regional locations.
Note: The following shipping tables apply only to shipments with Canada. At this stage, no international orders are accepted.
FREE shipping in Canada for orders over $75
Order value up to $75 – $4.50
Order value over $75 – FREE
Order value up to $75 – $6.75
Order value over $75 – $6.75
Order value up to $75 – $13.75
Order value over $75 – $13.75
Orders are typically shipped the same or following business day. You will be notified by e-mail if the item is not available to ship within 2-3 days.
Returns are available for purchases made in Canada. If you’re looking to return or exchange your order for whatever reason, we’re here to help! You can return your product to us for a full refund. Please contact us within 30 days of placing your order to obtain a return authorization number. We will not accept any returns without a return authorization number.
Please note the following “exceptions” to our return and exchange policy:
Once a return is authorized, if the product is defective, we will refund your payment and send you a return shipping label. Otherwise, you will receive your payment less any shipping charges. If you received free shipping on your purchase, we will deduct the shipping fees we had to incur to ship the products to you. Please return authorized orders in its original form and packaging. We must receive the return within 14 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.