Shipping & Returns

All orders are usually processed and shipped within 1-2 business days. In many cases, your items will even ship the same day! We are also upfront about our shipping costs. Because we use a cost based shipping rate, you will never be surprised at checkout with an unexpected shipping amount. 

Shipping

We are shipping within Canada only. All items are shipped by UPS, Canada Post, Purolator, Amazon or other local courier.

Due to health and safety reasons, standard shipping is 5-15 business days. Please allow extra delivery time for regional locations.

Note: The following shipping tables apply only to shipments with Canada. At this stage, no international orders are accepted.

FREE shipping in Canada for orders over $75

* Due to health and safety reasons, standard delivery is 5 business days but can be extended

Order value up to $75 – $4.50

Order value over $75  – FREE

* Due to health and safety reasons, expedited shipping is currently unavailable

Order value up to $75 – $6.75

Order value over $75  – $6.75

* Due to health and safety reasons, priority shipping is currently unavailable

Order value up to $75 – $13.75

Order value over $75  – $13.75

Orders are typically shipped the same or following business day. You will be notified by e-mail if the item is not available to ship within 2-3 days.

Returns Policy

Returns are available for purchases made in Canada. If you’re looking to return or exchange your order for whatever reason, we’re here to help! You can return your product to us for a full refund. Please contact us within 30 days of placing your order to obtain a return authorization number. We will not accept any returns without a return authorization number. 

Please note the following “exceptions” to our return and exchange policy:

Once a return is authorized, if the product is defective, we will refund your payment and send you a return shipping label. Otherwise, you will receive your payment less any shipping charges. If you received free shipping on your purchase, we will deduct the shipping fees we had to incur to ship the products to you. Please return authorized orders in its original form and packaging. We must receive the return within 14 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.

To return an item, please Contact Us with your order number and details about the product you would like to return. You will be provided instructions and documents needed to complete the return.

What are People Saying?

It is simple and easy to install. It is less expensive than buying a pre-designed product. I, as a user, I highly recommend this product even for a beginner. I have used this to fix my vacuum cleaner and bird feeder. I am looking forward to doing more simple projects such as shoe rack, standing work station, etc.,
Nandhini
Bought a couple of DIY brackets. It was pretty simple to install. When I move out of this place, it's going to be very easy to take down the brackets without damaging the wall.
Tomlinson
Easy to use storage brackets, just follow the easy directions. Hardest part is to get that 10 foot 2x4 home in your car and sawing off the appropriate length. Just measure floor to ceiling and subtract 95mm. Slide the brackets over the ends. The top cap has a turning screw so it will add enough tension to keep it tight against the ceiling.
Ida
Scroll to Top